Career Opportunities

• Provide day-to-day support for the implementation, maintenance, and troubleshooting of enterprise IT systems.
• Manage and support IT infrastructure, including client/server environments, storage, networking devices, and mobile systems.
• Monitor system performance and availability; identify, diagnose, and resolve issues to maintain operational continuity.
• Perform Tier 1 (Help Desk) and Tier 2 (Escalation) support, including problem identification, troubleshooting, and resolution.
• Support incident escalation and clearly communicate system status and resolution progress to agency management and internal stakeholders.
• Assist with hardware troubleshooting and dispatch coordination, remaining engaged through issue resolution.
• Configure, administer, and maintain UNIX and Windows operating systems, including OS installation and patching.
• Install, configure, and maintain network components; troubleshoot connectivity and performance issues.
• Implement system and operating system enhancements to improve reliability, performance, and security.

• Level 0:
  • 3+ years of SA experience.
  • Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university.
  • 4 years of additional experience may be substituted for a bachelor's degree, for a total of 7 years.
• Level 1:
  • 7+ years of SA experience.
  • Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university.
  • 4 years of additional experience may be substituted for a bachelor's degree, for a total of 11 years.
  • DoD 8570 compliance with IAT Level I or higher.
• Level 2:
  • 10+ years of SA experience.
  • Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university.
  • 4 years of additional experience may be substituted for a bachelor's degree, for a total of 14 years.
  • DoD 8570 compliance with IAT Level I or higher.
• Level 3:
  • 15+ years of SA experience.
  • Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university.
  • 5 years of additional experience may be substituted for a bachelor's degree, for a total of 20 years.
  • DoD 8570 compliance with IAT Level I or higher.
• US citizenship and an active TS/SCI with polygraph security clearance required

Responsibilities:

• Provide day-to-day operations, monitoring, and problem resolution for IT systems.
• Configure and manage UNIX and Windows operating systems, install and troubleshoot software, and maintain system integrity.
• Identify, diagnose, and resolve hardware and software issues while supporting system performance improvements.
• Provide Tier 1 and Tier 2 support and escalate issues when necessary.
• Conduct system capacity analysis, configuration documentation, and optimization activities.

Required Experience:

• A bachelor’s degree in a technical discipline from an accredited college or university. Five (5) years of additional system administration experience may be substituted for a bachelor’s degree.
• Level 1: Five (5) years of experience in programs and contracts of similar scope, type, and complexity within the Federal Government. A bachelor’s degree in a technical discipline from an accredited college or university. Five (5) years of additional system administration experience may be substituted for a bachelor’s degree totaling ten (10) years.
• Level 2: Ten (10) years of experience as a SA in programs and contracts of similar scope, type, and complexity. A bachelor’s degree in a technical discipline from an accredited college or university. Five (5) years of additional SA experience may be substituted for a bachelor’s degree totaling fifteen (15) years.
• Level 3: Fifteen (15) years of experience in programs and contracts of similar scope, type, and complexity within the Federal Government. A bachelor’s degree in a technical discipline from an accredited college or university. Five (5) years of additional SA experience may be substituted for a bachelor’s degree totaling twenty (20) years.

• Provide support for the implementation, troubleshooting, and maintenance of IT systems and infrastructure
• Manage IT system infrastructure and associated processes
• Perform day-to-day system operations, monitoring, and problem resolution across client/server, storage, network, and mobile devices
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, including problem identification, diagnosis, and resolution
• Assist users in accessing and using IT systems
• Support escalation and communicate system status to agency management and internal customers
• Support dispatch systems and hardware troubleshooting through resolution
• Configure, manage, and maintain UNIX and Windows operating systems
• Install and load operating system software and apply enhancements to improve reliability and performance
• Optimize system operations and resource utilization
• Perform system capacity analysis and planning

• System Administrator – Level 1

• System Administrator – Level 2

• System Administrator – Level 3

• US citizenship and an active security clearance required 

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Manage the daily activities of configuration and operation of IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage enterprise-grade operating systems, including Red Hat Enterprise Linux (RHEL), Rocky Linux, and Windows. Perform OS installation, patching, and tuning; troubleshoot system and network components; and implement enhancements to improve reliability, performance, and scalability across diverse environments.
• Support the description of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications and software integration
• Support and maintain HPC tools such as Slurm, PBS, or Grid Engine
• Manage distributed file systems like Lustre or GPFS, and troubleshoot I/O performance issues
• Monitor and maintain high-speed interconnects such as InfiniBand, Slingshot, or Omni-Path

• At least five (5) years of experience as a SA in programs and contracts of similar scope, type, and complexity.
• A Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

• Experience supporting and maintain HPC architectures including Massively Parallel Processing (MPP) and Symmetric Multiprocessing (SMP) systems to enable scalable, high-throughput computing.
• Experience integrating and managing Special Purpose Devices (SPD) such as FPGAs, ASICs, and GPUs, ensuring seamless hardware/software interaction and optimal performance.
• Experience collaborating with software integration engineers and technical experts to enhance system-level performance, scalability, and reliability through co-design and cross-functional optimization

• A current government clearance, background investigation, and polygraph are required.

Required Qualifications:

• A current government clearance, a background investigation, and a polygraph examination are required.
• Experience: Minimum 14 years of systems engineering experience, with demonstrated leadership in complex system development and integration.
• Education: Bachelor's degree in Systems Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related field from an accredited college or university.
• Docker containerization experience
• API integration and system-to-system communication experience
• Python or Bash scripting
• Linux system administration
• Certifications:
  • CompTIA Cloud+ Certification (Cloud+)
  • DoD 8570 IAT Level I or II Certification (e.g., Security+, SSCP, GSEC)
• Computing Environment (CE) Certification, which may include:
  • Windows, Linux, Cisco, Red Hat, Microsoft, Python, Splunk, Kibana, Advanced Cyber Defense Course, or other operating systems and tools

Preferred Qualifications:

• Experience with SIEM platforms (Splunk) or IDS tools (Suricata)
• Understanding of AI/ML workloads and resource patterns
• Prior DoD/IC experience

Good to Know:

• Will work in both classified and unclassified environments
• Will integrate with existing CSSP security tools (Splunk, Suricata, Carbon Black)
• Will deploy AI models in Docker for testing (open-source models like Llama, Mistral)
• Will work alongside SOC analysts to validate monitoring capabilities

About the Mission:

• Enterprise Cybersecurity Services Organization – Delivers agile, end-to-end cybersecurity capabilities that enable secure operations.
• Authorization Services Organization – Embeds security from the ground up, integrating protections early in the SDLC.
• Global Cryptologic Enterprise – Supports continuous monitoring, incident response, and technical threat analysis across all classification levels.

• Provide Tier-4 engineering support and serve as an escalation point for complex issues.
• Design, implement, and sustain enterprise virtualization and compute platforms and associated services.
• Develop engineering artifacts including designs, implementation/migration plans, build guides, and runbooks; brief technical review boards as needed.
• Automate provisioning, configuration, and validation using scripting and configuration-management tools (PowerShell, Bash; Ansible/Puppet/Terraform).
• Establish and maintain system baselines; perform OS/software updates, upgrades, and patching; drive reliability and performance improvements.
• Integrate platforms with public/private Cloud services (AWS/Azure/GCP) while meeting security boundary requirements.
• Partner with network teams on VLANs, subnetting, and LACP and ensure successful integrations with firewalls/NAC and related services.
• We are open to candidates with either of the following backgrounds
• Citrix / NetScaler Engineering
  • • Engineer Citrix Virtual Apps & Desktops in enterprise environments leveraging Hyper-V, Nutanix, and/or VMware.
    • Architect and administer NetScaler (SDX/MPX/VPX), including Citrix Gateway and GSLB.
    • Monitor and troubleshoot XenDesktop user experience; tune policies and profiles for reliability and performance.
    • Develop and manage NetScaler policies and custom HTML pages; perform console-based administration.
  • Collaborate with networking to design and install NetScaler solutions; implement VLANs, subnetting, and LACP integrations.
• Linux
  • • Administer and engineer Linux platforms across Red Hat (RHEL, CentOS, and/or Rocky).
    • Perform systems engineering and software support in large enterprise server environments; provide technical guidance on tooling and automation.
    • Analyze requirements and design specifications; prepare program-level and user-level documentation and establish standards and procedures.
  • Assess server loads and develop tuning recommendations.

• Bachelor’s or Master’s degree
• Minimum of eleven (11) years of relevant systems engineering experience
• Hands-on expertise in one or both tracks: Citrix/NetScaler engineering and/or Linux systems engineering
• General virtualization experience with Hyper-V, Nutanix, and/or VMware
• Scripting proficiency (PowerShell and/or Bash) with a focus on automating routine tasks and building tools
• Strong troubleshooting, documentation, and customer-facing communication skills; ability to operate independently in a fast-paced environment
• In‑depth knowledge of network architecture, design, and implementation
• Proficiency with routing (EIGRP, BGP, OSPF/ISIS) and switching (STP, LACP, VTP)
• Experience with network automation, SD‑WAN/SDN, and cloud networking (AWS/Azure/GCP)
• Ability to create designs, implementation plans, and technical notes; strong briefing skills
• US citizenship and an active TS/SCI with Polygraph security clearance required

• Fourteen (14) years experience as a SE in programs and contracts of similar scope, type and complexity is required. 
• Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. 
• US citizenship and an active TS/SCI with FSP security clearance required.

• Manage system requirements and derived requirements to ensure the delivery of production systems that are compatible with the defined system architecture(s) – Department of Defense Architecture Framework (DoDAF), Service-oriented Architecture (SOA), etc.
• Contribute to the development of sections of systems engineering documentation such as System Engineering Plans, Initial Capabilities Documents, Requirements specifications, and Interface Control Documents
• Assist with the development of system requirements, functional requirements, and allocation of the same to individual hardware, software, facility, and personnel components
• Coordinate the resolution of action items from Configuration Control Board (CCB) meetings, design reviews, program reviews, and test reviews that require cross-discipline coordination
• Participate in an Integrated Product Team to design new capabilities based upon evaluation of all necessary development and operational considerations
• Allocate real-time process budgets and error budgets to systems and subsystem components
• Generate alternative system concepts, physical architectures, and design solutions fine the methods, processes, and evaluation criteria by which the systems, subsystems and work products are verified against their requirements in a written plan
• Develop system design solution that satisfies the system requirements and fulfills the functional analysis
• Review and provide input to program and contract work breakdown structure (WBS), work packages and the integrated master plan (IMP)
• Participate in the development of system engineering documentation, such as System Engineering Plans, Initial Capabilities Documents, Requirements Specifications, and Interface Control Documents
• Participate in interface definition, design, and changes to the configuration between affected groups and individuals throughout the life cycle
• Derive from the system requirements an understanding of stakeholder needs, functions that may be logically inferred and implied as essential to system effectiveness
• Derive lower-level requirements from higher-level allocated requirements that describe in detail the functions that a system component must fulfill, and ensure these requirements are complete, correct, unique, unambiguous, realizable, and verifiable
• Participate in establishing and gaining approval of the definition of a system or component under development (requirements, designs, interfaces, test procedures, etc.) that provides a common reference point for hardware and software developers
• Develop derived requirements for Information Assurance Services (Confidentiality, Integrity, Non repudiation, and Availability); Basic Information Assurance Mechanisms (e.g., Identification, Authentication, Access Control, Accountability); and Security Mechanism Technology (Passwords, cryptography, discretionary access control, mandatory access control, hashing, key management, etc.)
• Implement comprehensive SOA solutions
• Implement operational view, technical standards view, and system and services view for architectures using applicable DoDAF standards
• Review and/or approve system engineering documentation to ensure that processes and specifications meet system needs and are accurate, comprehensive, and complete 
• Capture all interface designs in a common interface control format, and store interface data in a commonly accessible repository
• Assess each risk to the program and determine the probability of occurrence and quantified consequence of failure in accordance with an approved risk management plan
• In conjunction with system stakeholders, plan the verification efforts of new and unproven designs early in the development life cycle to ensure compliance with established requirements
• Prepare time-line analysis diagrams illustrating the flow of time-dependent functions
• Establish a process to formally and proactively control and manage changes to requirements, consider impacts prior to commitment to change, gain stakeholder buy-in, eliminate ambiguity, ensure traceability to source requirements, and track and settle open actions
• Manage and ensure the technical integrity of the system baseline over time, continually updating it as various changes are imposed on the system during the lifecycle from development through deployment and operations & maintenance
• Support the planning and test analysis of the DoD Certification/Accreditation Process (as well as other Government Certification and Accreditation (C&A) processes)
• Support the development and review of Joint Capability Integration Development System (JCIDS) documents (i.e., Initial Capability Document, Capabilities Description Document, IA Strategy)
• Provide technical direction for the development, engineering, interfacing, integration, and testing of specific components of complex hardware/software systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing system architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis
• Develop scenarios (threads) and an Operational Concept that describes the interactions between the system, the user, and the environment, that satisfies operational, support, maintenance, and disposal needs
• ​​Conduct quantitative analysis in non-functional system performance areas like Reliability, Maintainability, Vulnerability, Survivability, Producability, etc.)
• Establish and follow a formal procedure for coordinating system integration activities among multiple teams, ensuring complete coverage of all interfaces 

• Experience analyzing user needs, operational concepts, and high-level system architectures to develop clear and traceable system requirements.
• Proven ability to translate mission and user needs into system requirements specifications.
• Experience leading or contributing to system design and development activities.
• Ability to guide stakeholders in requirements formulation, evaluate alternative technical approaches, and conduct feasibility assessments.
• Experience integrating requirements, system design, and enabling technologies across complex systems.
• Demonstrated ability to incorporate new system designs and capabilities into existing operational environments.
• Experience developing and maintaining technical documentation, including system architecture and system design artifacts.
• Familiarity with system engineering management planning, including development or assessment of system engineering management plans (SEMPs).
• Experience supporting system integration, testing, and implementation planning.
• Ability to engage with government stakeholders on systems engineering technical issues, risks, and tradeoffs.
• Strong communication skills, with experience coordinating across technical teams, program leadership, and government oversight personnel.
• Accountability for the technical quality, integrity, and completeness of assigned systems engineering deliverables.

• Level 0:
  • 3+ years of Systems Engineering experience.
  • Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university.
  • 5 years of additional SE experience may be substituted for a bachelor’s degree for a total of 8 years. 
• Level 1:
  • 7+ years of Systems Engineering experience.
  • Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university.
  • 5 years of additional SE experience may be substituted for a bachelor’s degree for a total of 12 years. 
• Level 2:
  • 10+ years of Systems Engineering experience.
  • Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university.
  • 5 years of additional SE experience may be substituted for a bachelor’s degree for a total of 15 years. 
• Level 3:
  • 15+ years of Systems Engineering experience.
  • Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university.
  • 5 years of additional SE experience may be substituted for a bachelor’s degree for a total of 20 years. 
• US citizenship and an active TS/SCI with polygraph security clearance required

• Conduct advanced analysis of collection and open-source data to ensure target continuity, to profile targets and their activities.
• Sound understanding of the principles and methods of exploiting communications and communication systems to identify, collect, analyze process and disseminate information in accordance with established requirements and priorities.
• Analyze DNI data for reportable intelligence information and building target profiles
• Maintain appropriate databases for targeting, tasking, and analysis
• Perform sustained target analysis and enhancement through the use of DNI and DNR analytic techniques; analyze DNI data to identify new access development opportunities for follow-on collection requirements
• Identify intelligence gaps and evaluating the intelligence gathered in order to either tailor current collection or enable new collection to close the gaps.

• At least 2 years demonstrated experience within the Department of Defense (DoD) as a Target Digital Network Analyst. 
• Bachelor's Degree 
• Prior demonstrated experience in the use of software applications and databases associated with network analysis and target development.
• Capable of running basic DNI and DNR queries to answer specific questions with existing customer tools.
• Possess a basic understanding internet protocols, digital telecommunications technologies, and internet routing.
• Possess a basic understanding of SIGINT collection.
• Capable of basic target discovery and collection triage.

• A current government clearance, background investigation, and polygraph are required.

• Configuration, tuning, testing and advanced level storage troubleshooting in support of virtualization products such as VMWare, Xen, and Solaris containers.
• Configuration, tuning, testing and advanced level storage troubleshooting of cloud-based implementations, such as HADOOP. 
• Configuration, tuning, testing and advanced level storage troubleshooting in support of RedHat, Suse, and Solaris operating systems, as they relate to the file service and FC connectivity.
• Demonstrated experience as a storage architect.
• Installation, configuration, tuning, troubleshooting and administration of:
• SGI IRIX based operating system
• SGI systems with direct attached and FC SAN storage
• Network appliance clusters with direct attached and FC SAN storage
• Network appliance and SGI IRIX supported applications
• Multi-vendor clustered file systems such as GPFS, Lustre
• Brocade FC switch network
• Enterprise class arrays
• Solid State Disk (SSD)
• NFS/CIFS based server/storage appliance
• HPSE
• Data Domain and similar deduplication products
• Cloud-based storage solutions such as HADOOP, and IBM BigInsights
• Trouble ticket management using Remedy.

• 10 years’ experience (with degree or 15 without) in a large and complex IT environment providing industry and government recognized functional expertise with the skills listed above. 
• US citizenship and an active security clearance required