Career Opportunities

• Perform audio translation and/or [text] translation from the required language(s) into idiomatic, standard American English. 
• Ability to comprehend written and/or spoken material in the required language that includes references and vocabulary related to common social situations and everyday life in countries where the language is widely spoken.
• Understanding of broad vocabulary and commonly spoken forms of the required language. 

• Conduct reverse engineering of software and/or firmware to analyze functionality and identify vulnerabilities
• Analyze compiled code, binaries, and system behavior to identify malicious or exploitable conditions
• Perform static and dynamic analysis in support of mission objectives
• Support or develop tools, scripts, and methodologies for exploitation and vulnerability discovery
• Apply low-level programming and debugging techniques, including assembly-level analysis
• Collaborate with mission teams to support operational and technical objectives
• (Higher levels) Lead reverse engineering efforts, develop novel methodologies, and mentor junior engineers

• High School Diploma or equivalent
• ILR Skill Level 3 Score in Audio Translation Performance.  
• One (1) Year experience typing on an English keyboard.
• Native Capability is defined has having learned the language since birth and having been formally educated in the language for a minimum of 10 years.
• US Citizenship is required

• Process voice and/or graphic language materials in support of SIGINT operations
• Translate, transcribe, and gist foreign language materials into clear, idiomatic English
• Identify and extract essential elements of information (EEIs)
• Support mission reporting through accurate and timely language analysis
• Utilize standard tools and databases to support analysis and reporting

OLA Level 1

• High School Diploma or GED
• ILR Level 2 in Audio and/or Text Translation (within 2 years)
• 2 years of cryptologic language processing experience
  • At least 1 year with translation/transcription/gisting as primary duties
• 1 year typing on an English keyboard
• US citizenship and an active TS/SCI with Polygraph security clearance required

• Associate’s Degree (or +2 years experience in lieu)
• ILR Level 3 in Audio and/or Text Translation (within 2 years)

• At least 2 years with translation/transcription/gisting as primary duties
• No more than 1 year reporting as primary duty
• 2 years must be within last 4 years
• 1 year typing on an English keyboard
• US citizenship and an active TS/SCI with Polygraph security clearance required

• Bachelor’s Degree (or +4 years experience in lieu)
• ILR Level 3 in Audio and/or Text Translation (within 2 years)

• At least 6 years in cryptologic language processing
• At least 6 years in the required language
• At least 1 year performing quality control (QC) at ILR 3
• Recency requirements apply (within 6 years)
• 1 year typing on an English keyboard
• US citizenship and an active TS/SCI with Polygraph security clearance required

• Bachelor’s Degree (or +4 years experience in lieu)
• ILR Level 3 in BOTH Audio and Text Translation (within 2 years)

• At least 8 years in cryptologic language processing
• At least 8 years in required language
• At least 3 years performing QC at ILR 3
• Recency requirements apply
• 1 year typing on an English keyboard
• US citizenship and an active TS/SCI with Polygraph security clearance required

• Perform vulnerability assessments of operational and developmental systems to identify security weaknesses and recommend mitigation strategies.
• Analyze system configurations, security controls, and network architectures to assess risk and identify potential exploit paths.
• Conduct security analysis of hardware, software, operating systems, and network environments.
• Evaluate vulnerabilities using automated and manual analysis techniques and support remediation efforts.
• Collaborate with mission teams to assess system security and improve overall cybersecurity posture.
• Document technical findings and communicate risk assessments and mitigation recommendations.
• Support cybersecurity engineering activities through vulnerability analysis, risk assessment, and security best practices.

• Experience performing system vulnerability assessments, security analysis, or cybersecurity engineering.
• Experience identifying, analyzing, and assessing system vulnerabilities and recommending mitigation strategies.
• Understanding of operating systems, network protocols, system architectures, and security controls.
• Experience with vulnerability assessment methodologies, security testing, and risk analysis.
• Familiarity with cybersecurity principles, network security, and system hardening.
• Strong analytical and problem-solving skills with the ability to evaluate complex technical environments.

Level 1

• Bachelor's degree plus 2 years of relevant experience; OR
• Associate's degree plus 4 years of relevant experience.
• Degree must be in Computer Science, Computer Engineering, Information Systems, or a related technical discipline.
• Relevant experience must include vulnerability assessment, system security analysis, penetration testing, network analysis, and/or cybersecurity engineering.

Level 2

• Bachelor's degree plus 5 years of relevant experience; OR
• Master's degree plus 3 years of relevant experience; OR
• Doctoral degree plus 2 years of relevant experience; OR
• Associate's degree plus 7 years of relevant experience.
• Degree requirements as outlined above.

Level 3

• Bachelor's degree plus 8 years of relevant experience; OR
• Master's degree plus 6 years of relevant experience; OR
• Doctoral degree plus 4 years of relevant experience; OR
• Associate's degree plus 10 years of relevant experience.
• Degree requirements as outlined above.

Level 4

• Bachelor's degree plus 11 years of relevant experience; OR
• Master's degree plus 9 years of relevant experience; OR
• Doctoral degree plus 7 years of relevant experience; OR
• Associate's degree plus 13 years of relevant experience.
• Degree requirements as outlined above.

• Provide Domain / Systems Administration engineering of the Mission LAN, and oversee the maintenance, optimal function, and patching of the LAN’s operating system, and the GOTS, COTS, and custom software products running on it
• Perform system startup, shutdown, backups, and restores; maintain records of the Cartoon operating system upgrades/changes for reporting purposes
• Conduct virus scanning and firewall protection of the Mission LAN in compliance with the Customer’s ISSM
• Provide Data Transfer Officer (DTO) services between networks as needed by the Customer
• Coordinate assistance from the Customer’s corporate resources when required, if encountering a problem that the Contractor team cannot solve
• Ensure security compliance with the Customer’s ISSM for all components of the network
• Perform other system administration duties as requested by the Customer

• BS degree or higher in Computer Science, Systems Engineering, IT, GIS, or related field where computer programming and application is required
• 2+ years’ experience as a Systems Administrator 
• 1 year of experience administering a system with the Customer’s system security control
• US citizenship with an active TS/SCI with Polygraph clearance

• Experience with Customer program performing software development, coordinating IT services, or administering systems
• Experience with the Customer’s Authority to Operate (ATO) process for mission systems, and coordinating ATO packages for a Customer enclave and completing all of the tasks required from the Customer’s ISSM that are necessary to obtain ATO status for that enclave

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Manage the daily activities of configuration and operation of IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage enterprise-grade operating systems, including Red Hat Enterprise Linux (RHEL), Rocky Linux, and Windows. Perform OS installation, patching, and tuning; troubleshoot system and network components; and implement enhancements to improve reliability, performance, and scalability across diverse environments.
• Support the description of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications and software integration
• Support and maintain HPC tools such as Slurm, PBS, or Grid Engine
• Manage distributed file systems like Lustre or GPFS, and troubleshoot I/O performance issues
• Monitor and maintain high-speed interconnects such as InfiniBand, Slingshot, or Omni-Path

• Experience supporting and maintain HPC architectures including Massively Parallel Processing (MPP) and Symmetric Multiprocessing (SMP) systems to enable scalable, high-throughput computing.
• Experience integrating and managing Special Purpose Devices (SPD) such as FPGAs, ASICs, and GPUs, ensuring seamless hardware/software interaction and optimal performance.
• Experience collaborating with software integration engineers and technical experts to enhance system-level performance, scalability, and reliability through co-design and cross-functional optimization

• A current government clearance, background investigation, and polygraph are required.

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.
• Provide in-depth experience in trouble-shooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
• Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process.
• Support the ISO by completing required milestones of Plan of Action & Milestones (POA&M)as directed and coordinate completion status with the ISSO to reflect status within the Source System of Record for Security Authorizations.
• Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy.
• Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Support the design of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications and software integration
• Support the design of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications and software integration. 

• Bachelor’s degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor’s degree.
• Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Two (2) years of experience with Service Management (ITSM) is required.
• US citizenship and an active TS/SCI with FSP security clearance required.

• One (1) years of experience with ServiceNow platform is required. (An additional two (2) years of experience may be substituted for the ServiceNow platform experience.)

• Bachelor’s degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor’s degree.
• Ten (10) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Four (4) years of experience with Service Management (ITSM) is required.
• US citizenship and an active TS/SCI with FSP security clearance required.

• Two (2) years of experience with ServiceNow platform is required.
• One (1) year experience integrating ServiceNow with other applications is required.
• ServiceNow System Administrator certification is required.

• Bachelor’s degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor’s degree.
• Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Six (6) years of experience with Service Management (ITSM) is required.
• ITIL 4 platform certification is required.
• US citizenship and an active TS/SCI with FSP security clearance required.

• Four (4) years of experience with ServiceNow platform is required.
• Two (2) years’ experience integrating ServiceNow with other applications is required.
• ServiceNow System Administrator certification is required.

• Provide day-to-day support for the implementation, maintenance, and troubleshooting of enterprise IT systems.
• Manage and support IT infrastructure, including client/server environments, storage, networking devices, and mobile systems.
• Monitor system performance and availability; identify, diagnose, and resolve issues to maintain operational continuity.
• Perform Tier 1 (Help Desk) and Tier 2 (Escalation) support, including problem identification, troubleshooting, and resolution.
• Support incident escalation and clearly communicate system status and resolution progress to agency management and internal stakeholders.
• Assist with hardware troubleshooting and dispatch coordination, remaining engaged through issue resolution.
• Configure, administer, and maintain UNIX and Windows operating systems, including OS installation and patching.
• Install, configure, and maintain network components; troubleshoot connectivity and performance issues.
• Implement system and operating system enhancements to improve reliability, performance, and security.

• Level 0:
  • 3+ years of SA experience.
  • Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university.
  • 4 years of additional experience may be substituted for a bachelor's degree, for a total of 7 years.
• Level 1:
  • 7+ years of SA experience.
  • Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university.
  • 4 years of additional experience may be substituted for a bachelor's degree, for a total of 11 years.
  • DoD 8570 compliance with IAT Level I or higher.
• Level 2:
  • 10+ years of SA experience.
  • Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university.
  • 4 years of additional experience may be substituted for a bachelor's degree, for a total of 14 years.
  • DoD 8570 compliance with IAT Level I or higher.
• Level 3:
  • 15+ years of SA experience.
  • Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university.
  • 5 years of additional experience may be substituted for a bachelor's degree, for a total of 20 years.
  • DoD 8570 compliance with IAT Level I or higher.
• US citizenship and an active TS/SCI with polygraph security clearance required

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Manage the daily activities of configuration and operation of IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage enterprise-grade operating systems, including Red Hat Enterprise Linux (RHEL), Rocky Linux, and Windows. Perform OS installation, patching, and tuning; troubleshoot system and network components; and implement enhancements to improve reliability, performance, and scalability across diverse environments.
• Support the description of systems, mission architecture and associated hardware
• Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
• Analyze and resolve complex problems associated with server hardware, applications and software integration
• Support and maintain HPC tools such as Slurm, PBS, or Grid Engine
• Manage distributed file systems like Lustre or GPFS, and troubleshoot I/O performance issues
• Monitor and maintain high-speed interconnects such as InfiniBand, Slingshot, or Omni-Path

• Experience supporting and maintain HPC architectures including Massively Parallel Processing (MPP) and Symmetric Multiprocessing (SMP) systems to enable scalable, high-throughput computing.
• Experience integrating and managing Special Purpose Devices (SPD) such as FPGAs, ASICs, and GPUs, ensuring seamless hardware/software interaction and optimal performance.
• Experience collaborating with software integration engineers and technical experts to enhance system-level performance, scalability, and reliability through co-design and cross-functional optimization

• A current government clearance, background investigation, and polygraph are required.

• Provide systems administration and Tier 2 help desk support in a 24/7/365 operational environment for a comprehensive suite of communication and messaging applications used between Customer headquarters, field offices, and industry partners
• Administer message storage and retrieval systems, including search functionality, search term storage, and associated administrative tools
• Implement and maintain role-based access control (RBAC) and advanced security controls to protect sensitive information
• Provision, manage, and dispose of sensitive account bins used to control access to families of protected documents and systems
• Participate in a merged support team structure that provides Tier 1-3 support across multiple mission applications
• Support an agreed-upon shift schedule, including a designated team lead responsible for managing staffing assignments and ensuring appropriate coverage per shift
• Communicate any proposed schedule changes to the Customer in advance for approval
• Deliver Tier 2 support for the Customer's proprietary communication system, resolving escalated issues that Tier 1 could not address, including break-fixes, configuration issues, and hardware repairs
• Oversee daily performance and operations of IT messaging systems
• Maintain accurate records of daily data communication transactions, problems encountered, remedial actions taken, and installation activities
• Log incidents and provide direct support to end users
• Serve as a tiered point of contact for all issues related to Customer-supported applications
• Provide technical assistance to messaging system users, with a focus on messaging-specific support
• Maintain a service-oriented perspective, understanding the relationships, dependencies, and requirements among hardware, software components, and supporting organizations
• Respond to user questions and resolve issues submitted via telephone, email, or the Customer's ticketing system
• Assist users with the operation and use of specific application messaging systems
• Respond to incidents or findings from system monitoring tools, taking proactive, remedial, or preventative action to ensure service continuity and system availability in line with service-level objectives
• Monitor daily operational tasks, including environment health, spills, message rejections, message flow, and abnormalities across current and legacy messaging systems
• Develop, follow, and maintain Standard Operating Procedures (SOPs) for all relevant processes
• Review SOPs at least every six months and provide recommendations to the Customer for needed updates
• Operate within a shared help desk environment and become familiar with triage processes for help desk calls related to mission applications outside one's primary focus area
• Provide basic Tier 1 or Tier 2 support for mission applications beyond the primary messaging system, as needed

• Experience answering questions via emails, hotline, and tickets
• Experience answering users' inquiries regarding computer software and hardware operation to resolve problems
• Experience entering commands and observing system function to verify correct operations and detect errors
• Experience installing and performing minor repairs to hardware, software, and peripheral equipment, following design or installation specifications
• Experience overseeing the daily performance of computer systems
• Experience setting up equipment for employee use, performing or ensuring proper installation of communication, operating systems, and appropriate software
• Experience maintaining record of daily data communication transactions, problems and remedial action taken, and installation activities
• Experience reading technical manuals, conferring with users, and conducting computer diagnostics to investigate and resolve problems and to provide technical assistance and support
• Experience monitoring events and performing corrective actions according to documentation
• Experience escalating incident reports to required groups and monitoring incidents
• US citizenship and an active TS/SCI with Polygraph security clearance required 

• Experience of making changes to databases by reviewing procedures found within Database Management System Manuals, or similar SOP documents
• Experience updating and communicating with users about the progress of problem remediation
• Experience participating in the deployment of applications and hardware impacting the current and proposed IT tools used in the field location
• Experience of answering users' inquiries regarding computer software and hardware operation to resolve problems, including requirements originating from a field location

• Lead end-to-end systems engineering efforts to transition prototype capabilities into production-grade enterprise solutions with high organizational visibility.
• Conduct new hardware testing, integration, and validation to ensure interoperability across complex, multi-domain architectures.
• Maintain and manage production environments, including patching, code stream modifications, software upgrades, and configuration updates for customers and stakeholders.
• Design, document, and maintain systems architecture diagrams using Visio and similar tools, capturing current and target state configurations.
• Design, build, maintain, and support Linux server infrastructure (CentOS, Ubuntu) and virtualized environments.
• Administer and troubleshoot physical and virtual server environments using VMware, vSphere, and related hypervisor technologies.
• Manage and maintain MariaDB databases and associated backend systems.
• Support system accreditation processes, ensuring all infrastructure meets sponsor security and compliance requirements.
• Ensure devices connect successfully to secured wireless networks and troubleshoot connectivity issues across enterprise wireless environments.
• Manage and support mobile device operations and transitions, including the engineering of new enterprise mobile device solutions collaborating across multiple technical teams.
• Meet and enforce all security requirements for wireless infrastructure in compliance with applicable standards.
• Leverage AWS technologies including VPC, EC2 instances, and S3 buckets to support mission infrastructure and hybrid cloud architectures.
• Manage Certificate Authorities (CAs) and issue certificates to network devices and Identity Services Engine (ISE) platforms.
• Support and administer network access control (NAC) solutions using Cisco ISE to enforce endpoint compliance.
• Utilize OpenXT and related secure endpoint technologies in support of program requirements.
• Utilize SPLUNK and other analytics tools to monitor, analyze, and correlate real-time network and systems data.
• Employ automated network management tools to perform monitoring and control of managed elements in accordance with established procedures.
• Serve as a Tier 3/4 escalation resource for complex systems and network incidents; conduct root cause analysis and drive resolution.
• Monitor mission WANs distributed across worldwide enterprise architectures and develop, analyze, and report performance metrics for system requirements assurance.
• Collaborate with enterprise network counterparts to maintain and deliver the infrastructure backbone supporting mission operations.
• Deploy solutions to customers and provide hands-on training across all customer segments.
• Coordinate with Branch Chiefs, Technical Directors, and program leadership on the strategic direction of key projects.
• Respond to and resolve trouble tickets and customer requests in a timely and professional manner.
• Mentor junior engineers and contribute to organizational best practices, engineering standards, and technical playbooks.

• BS in Computer Science, Information Systems Security, Information Technology, Systems Engineering, or a related technical field, or equivalent professional experience.
• 10+ years of progressive, hands-on experience in systems engineering, integration, and operations in support of government or intelligence community programs.
• Demonstrated experience in Linux server administration (CentOS 7, Ubuntu) and Windows desktop/server environments.
• Proficiency with virtualization technologies including VMware and vSphere.
• Experience with AWS cloud services (VPC, EC2, S3) in support of enterprise or government architectures.
• Experience with Cisco ISE and certificate management, including operation of Certificate Authority (CA) infrastructure.
• Hands-on experience using SPLUNK for real-time data analysis and network monitoring.
• Strong background in wireless infrastructure, mobile device management, and enterprise endpoint security.
• Ability to produce and maintain technical documentation, systems diagrams, and architecture presentations for diverse technical and non-technical audiences.
• Experience supporting system accreditation and compliance processes (RMF/ICD 503).
• US citizenship and an active TS/SCI with Polygraph security clearance required 

• Certified Scrum Master (CSM) or equivalent Agile certification.
• Project Management Professional (PMP) certification or active pursuit.
• AWS Certified Solutions Architect, AWS Certified SysOps Administrator, or equivalent cloud certification.
• Experience with MariaDB or similar relational database administration.
• Familiarity with OpenXT or other secure virtualization/endpoint technologies used in IC environments.
• Experience with COMSEC equipment, encryption devices (KIV-7, KG-84), and secure communications protocols.
• Background operating in cyber threat analysis, information assurance, or computer network operations roles.
• Familiarity with DISA STIGs and DoD/IC security compliance frameworks.
• Experience with automated network management tools (HP OpenView, MaxView, SMAC) and ITSM ticketing platforms (REMEDY, SRS, SIEBEL).
• Background with tactical communications, satellite systems, or military-grade network operations.